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Frequently asked questions
The following are most frequently asked questions about installing, accessing and using IDIS. This is an ever evolving list as the system changes. If you have a question that is not answered, please contact support@idis2.com for assistance.
1. IDIS in general
Which brands are present in IDIS?
In which languages is IDIS available?
In which countries is IDIS available?
Who does compile the data in IDIS?
2. Order IDIS
Who can obtain an access to IDIS?
How can I get access to IDIS?
How much does IDIS costs?
3. Technical questions
What if I do not have internet access?
I can not login to IDIS - "Invalid Login"
What are the technical specifications of IDIS?
1. IDIS in general
Which brands are present in IDIS?
At present, the following brands are present in IDIS:
Alfa romeo, Aston Martin, Audi, Autobianchi, BMW, BMW ALPINA, Bentley, Cadillac, Chevrolet, Chrysler, Citroën, Corvette, Dacia, Daihatsu, Daimler, Dodge, Fiat, Ford, GM Daewoo, Honda, Hummer, Hyundai, IVECO, Infiniti, Innocenti, Isuzu, Jaguar, Jeep, Kia, Lamborghini, Lancia, Land Rover, Lexus, Lotus, MG, Mazda, Mercedes-Benz, Mini, Mitsubishi, Mitsubishi FUSO Truck and Bus Corporation, Nissan, Opel, Peugeot, Porsche, Proton, Renault, Renault Samsung Motors, Renault Trucks, Rolls Royce, Rover, Saab, Seat, Skoda, Smart, Ssangyong, Subaru, Suzuki, Toyota, Vauxhall, Volkswagen, Volvo.
In which languages is IDIS available?
At present, IDIS is available in the following languages:
Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Korean, Latvian, Lithuanian, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovakian, Slovenian, Spanish, Swedish, Turkish.
In which countries is IDIS available?
At present, IDIS is available in following countries:
Spain, Sweden, United Kingdom, Bulgaria, Romania, Croatia, Serbia, Macedonia, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Korea, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Montenegro, Iceland, China, Turkey, Russia.
Who does compile the data in IDIS?
The data in IDIS is compiled by the vehicle manufacturer and is not reviewed or controlled by any other institution.
2. Order IDIS
Who can obtain an access to IDIS?
An access to the IDIS system is provided only to commercial enterprises in the ELV business.
How can I get access to IDIS?
ELV treatment operators can request access by completing the order form online (Order IDIS)
How much does IDIS costs?
Access to IDIS is provided free of charge to commercial enterprises in the ELV business.
3. Technical questions
I can not login to IDIS - "Invalid Login"
The user name and pass word you received is valid only once for downloading the access key. The access key is a small application which should be saved on your PC. Make sure that you click “save” instead of “open” after entering your user name and pass word.
After that an username/password is no longer necessary. One IDIS access key has successfully been saved to your hard disk, user name and pass word are no longer required. Should you enquire any problems with your user name and/ or pass word, please use the online order form to order a new username/password. (Order IDIS).
What if I do not have internet access?
If you do not have internet access, you can access IDIS via DVD. To get an IDIS DVD, please complete the IDIS order form. (Order IDIS).
What are the technical specifications of IDIS?
The minimum system requirements for IDIS are:
Pentium 200 MHz
128 MB RAM
1800 MB HD (for full install)
Display 1024x768
DVD-ROM
Mouse
Windows 98 or higher
Acrobat Reader 7 or higher
Internet Explorer 4.01 SP2 with Adobe Flash Plugin
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Version 4.29 released |
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The completely redesigned IDIS Version 4.29 is online,
covering a total of:
726 models
1530 variants
available in:
30 languages
37 countries
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FAQ